Shipping & Returns

 

Returns Policy

 

How can I return an item?


Not happy with your order, no problem! Refunds can be requested within 7 days of receiving your item. Refunds will be processed within 7 business days upon receiving the return item. You will be notified of this process by email. Peaches Beachwear cannot be responsible for banking processing time frames. Peaches Beachwear cannot be liable for cost of returns delivery; this will vary depending on your location.

The item must be in their original and unworn state, including tags are attached and the hygienic strip not removed for hygiene purposes. Should the item not meet the conditions, we may refuse your request for a refund.

Please send an email requesting for a refund to info@peachesbeachwear.com and one of our team members will provide you a returns address and your order reference. Please ensure your parcel is packaged securely. We strongly advise you use a registered post service & record of the tracking details (Peaches Beach Wear are not liable for lost items). You will be fully refunded of your purchase (excluding postage and packaging) once package is received.

How can I exchange an item?

Please send an email requesting for an exchange to info@peachesbeachwear.com and one of our team members will provide you an address. You can exchange your item for a different colour or size subject to product availability. Should the size or colour item be out of stock, we will refund your order (excluding postage and packaging) .We strongly advise you use a registered post service & record of the tracking details (Peaches Beachwear are not liable for lost items).

The item must be in their original and unworn position, whereby the hygienic strip is in place for hygiene purposes. Should the item not meet the conditions, we may refuse your request for an exchange. 


Shipping Details:

We ship worldwide! Please note that 'tracked shipping' is optional and this can be selected at checkout . We recommend if you would like to track the status of your order to select this option at checkout.


Tracked shipping:

UK 1st Class delivery - 1 - 5 working days

Europe Tracked delivery - 5 - 11 working days

Rest of the world Tracked will take 7 - 15 working days (this may vary depending on destination)

Orders are dispatched within 1-5 working days of order placed.

You will receive a tracking number from our customer services team once your item has been dispatched.


Non Tracked shipping:

UK delivery - 1 - 7 working days 

Europe delivery - 5 - 15 working days 

Rest of the world will take 7 - 20 working days (this may vary depending on destination)

Orders are dispatched within 1-5 working days of order placed.

Please note we recommend using our tracked service to be able to locate the whereabouts of your order.



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